When these terms kick in
These terms take effect the moment you submit a form, request pricing by phone, or confirm a date with us, layered under whatever job-specific figure you receive afterward.
One roof, start to finish
California lists us as a registered household goods carrier, and we keep USDOT and MC paperwork current for interstate work. Your belongings never pass through a second trucking company along the way.
Four billing categories
- Household relocationFixed price, agreed before loading
- Labor-only bookingBilled hourly, no flat option
- Interstate jobPrice fixed ahead of departure
- Storage rentalMonthly rate tied to unit size
Things that can shift after booking
| What changes | What we do about it |
|---|---|
| Your inventory turns out bigger than described | We revise the price to match what’s actually there |
| You want a specific calendar date held | A deposit sometimes secures it |
| Smoke conditions or a highway closure hit | Your date moves at no cost to you |
If something arrives broken
Every job carries released-value protection at sixty cents per pound by default. Ask ahead of time and we’ll add full-value coverage for 1-3% of your goods’ declared worth instead. Either way, a $1M cargo policy sits underneath the whole shipment, and California gives you nine months after delivery to file a claim. Related: how we handle your information.